Frequently Asked Questions
Everything you need to know about shopping at The Allotment Store.
What is your standard shipping timeframe?
We aim to process all orders within 1-2 business days. Domestic standard shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your returns policy?
We offer a 28-day return window for all full-priced items. Products must be returned in their original, unworn condition with all tags attached. Please note that for hygiene reasons, certain items like earrings and undergarments cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide specific to the brand. As we stock a variety of international designers, we recommend checking the measurements provided or contacting our customer service team for personalized fit advice.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your destination and the weight of your order.
Are the products authentic?
Absolutely. The Allotment Store is an authorized retailer for every brand we carry. All products are sourced directly from the designers and are guaranteed to be 100% authentic.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout options via PayPal, Apple Pay, and Google Pay.